FAQs
How can I place an order on the website?
Find the product you want using the compatibility widget or by browsing the categories. The compatibility widget allows you to find the product compatible with your vehicle (car/motorcycle). Always make sure to check compatibility before proceeding with the purchase.
If your vehicle is not listed, or if no results appear in the search, we currently do not have availability for your needs. You can leave a request via our contact form or visit us again later to check for new products.
Once you have identified the right product, add it to your cart and proceed with the purchase. Then, select a shipping and payment method to finalize the process.
Before confirming your order, always ensure the product is compatible with your vehicle.
This verification is not necessary for 'Brembo Collection - Merchandising' products. For these items, you can select a size and color and refer to the product description for details.
Product availability is updated daily. However, there may be misalignments with actual stock, so availability may differ.
How can I modify or cancel an order?
You have 1 hour to modify or cancel your order after receiving confirmation. Go to the 'My Account' section of your profile, select the desired order, and modify or cancel it.
After this time, cancellations are no longer possible as we work under tight deadlines to ensure quick delivery. If you wish to return the entire order or part of it, you have the right to a refund. For further details, see the 'Warranty and Return' section and our general conditions of sale.
Are there any limits on the quantities that can be ordered?
It is possible to order up to 10 quantities for Car, Motorcycle, and Merchandising products. Exceptions apply to products in the Brake Fluid category. Below is the quantity limit for each Brake Fluid product:
Product Code | Product Description | Max Orderable Qty |
---|---|---|
L04005 | DOT 4 Brake Fluid (500 ML) | 48 |
L04010 | DOT 4 Brake Fluid (1000 ML) | 24 |
L04050 | DOT 4 Brake Fluid (5000 ML) | 8 |
L04210 | DOT 4 Low Viscosity Brake Fluid (1000 ML) | 24 |
L04250 | DOT 4 Low Viscosity Brake Fluid (5000 ML) | 8 |
L05005 | DOT 5.1 Brake Fluid (500 ML) | 48 |
L05010 | DOT 5.1 Brake Fluid (1000 ML) | 24 |
My order was canceled due to lack of availability. What should I do?
If your order was canceled due to a lack of stock availability, we recommend visiting brembostore.com again and attempting to make the purchase later.
Where does Brembostore ship to?
We ship to all contiguous territories of the United States of America, except for the following locations:
- 1) Armed Forces of America
- 2) Armed Forces of Europe
- 3) Pacific Armed Forces
- 4) US Virgin Islands
- 5) Puerto Rico
- 6) Palau
- 7) Northern Mariana Islands
- 8) Marshall Islands
- 9) Hawaii
- 10) Guam
- 11) Micronesia
- 12) American Samoa
- 13) Alaska
What are the shipping methods and delivery times?
You can choose between two shipping methods: Standard Ground Shipping and Expedited Shipping. Times may vary depending on the geographical area.We guarantee delivery within the following times:
- Standard Ground Shipping: 2-5 working days
- Expedited Air Shipping: 1-2 business days
Orders will be confirmed and shipped within 1 business day.
What are the shipping costs?
Shipping costs vary based on the shipping method and location:
- Standard Ground Shipping: Free for orders over $75. For orders below this amount, shipping fees apply.
- Expedited Air Shipping: Costs vary depending on the destination.
Can I ship orders to a PO Box?
No, we cannot ship orders to a PO Box.
Can I ship orders to an APO/FPO/DPO address?
No, it is not possible to ship an order directly to APO/FPO/DPO.
How do I check my order status?
You can track your order directly from the reserved area. Log in to My Account, enter the Orders section and select the Order. You can then see all the relevant order information.Furthermore, every time you place an order, you will find in the confirmation email a reference on how to track the order.
Contact Us
We are here to help
For general inquiries or questions, please leave your contact information and we will get back at you as soon as possible