FAQs
Can I return an item?
Yes. It is possible to return a product for free within 30 days from the day you have received the order. Before sending the return request, select one of the return reasons. This will help us better manage the return process and facilitate the customer experience.The return is not accepted in the following cases:
- 1) The product has been installed, disassembled, colored, or modified
- 2) Some components included in the package are missing
- 3) The product has been damaged
- 4) Other conditions that prevent us from reselling the product
How to create a return order?
You can request a return in two ways:
- 1) You can proceed independently from the "My Account" area. Click on the order you wish to return, select the items (you can decide whether to return the entire order or just some items), and print the return label. Once you have printed the label, stick it on the package, make sure the products are in their original state, and take the goods to a shipping point.
- 2) You can contact Customer Service and request assistance in creating a return order. Make sure you always have your order number handy.
When is my order refunded if I return some parts?
If you return an item to Brembostore, we will provide a refund for that amount (shipping costs excluded) after 5 business days following the processing of the return.
Brembo Product Warranty
Brembo offers a 2-year warranty on all products on sale (with the exception of Brembo Collection - Merchandising products). The warranty has limitations and does not cover normal wear and tear or improper installation of the product. Warranty details will be inside the product boxes. You can also download the text in PDF at the following link: Download Warranty PDF. If you intend to refer to the warranty and return a product because you received it and it is defective, we ask you to contact customer service directly. Make sure you have the order number and the part number on hand for which you want to assert the legal guarantee.
Contact Us
We are here to help
For general inquiries or questions, please leave your contact information and we will get back at you as soon as possible